Royal Hotel & Apartment

Liked

The name is well-known, the prices are reasonable, and the staff are polite.

Disliked

The bathroom odor needs to be addressed. I stayed overnight and was charged 50k VND for checking out 30 minutes late. There's a construction site opposite that works until late at night, so it's quite noisy.

Liked

The hotel room was generally clean, large and comfortable to stay in, but the bathroom was not the best, there was some bad order coming out of it but it was not too bad, the bed mattress were a bit old, but the sheets were clean.

Disliked

They mention that they offer an airport pickup for free but this is not true, you have to pay for it in cash, I tries to explain multiple times that they mention that in the booking details so they have to pay for it but they refused, communication in English is impossible, that created a language barrier with the hotel staff, you have to use Google translate for the simplest requests, and even that didn't work well. The lady from the reception seemed to be a bit worried that I might leave the hotel without paying, she even asked me once "where are you going?" when I was just leaving the hotel for a usual short walk.

Liked

Basic Room

Disliked

The road leading there is a bit hard to find.