Hotel Rocaval San Cristóbal de las Casas

Liked

Clean spacious and secure.

Disliked

The parking lot for the Junior Suites was a mess. There was loud music from nearby at 6:00 am

Liked

I understand it's a forest and there are many leaves and such. I think it needs paint or something to make it look new. It's known to be quite old and could be improved without increasing costs, which was a great point in the app. There are moldings that are wearing down over time, and perhaps the color makes it look old. The access area could be made with less cement, perhaps incorporating more nature, like adding more landscaping to the entrance.

Disliked

Just one minor thing: the carpet had a stain and the interior paint could be changed. The beds were super comfortable.

Liked

The car parked in front of the room and an excellent buffet breakfast on Sunday morning

Disliked

The view from the room (a construction site), no restaurant despite being advertised on Booking.com, no breakfast served on Monday morning, forced to find a VIP-type establishment

Liked

The staff were very attentive and the facilities were good.

Disliked

It does not have air conditioning.