PREMIER suite Shinjuku West 3F 4F

Liked

The facilities are complete and clean, and the location is good.

Disliked

There's no elevator, but that's fine, it's super close to the subway station.

Liked

I love the living room, the tatami room very good

Disliked

it is located on the 3rd floor, I had to lift 8 suitcases because I was carrying my mother whose legs are not strong and my 2 small children. in the bathroom there weren't many clothes hangers for us 5 people. the bedroom is on the 4th floor and goes up again and there are no pillowcases. Apart from that all the facilities are ok

Liked

Everything was provided, so I really didn't need to bring anything; it was incredibly comfortable! The smell of the tatami mats and the atmosphere of the room were fantastic!

Disliked

The second floor was so creepy that the kids were really scared, so I think it would be nice if it felt a little less like a haunted house... Also, the toilet on the second floor wasn't very clean.