Secret Lake Prag magic place relaxation& wellness

Liked

If everything was as it was in the photos, I would gladly come back again and, of course, recommend this place to friends. Unfortunately, I can't do that now. At the moment, the house doesn't look at all like in the photo, so you can forget about the aesthetics that were declared. The houses are already quite old, so they clearly need a little renovation. For example, paint the walls, tighten the boards, refresh the interior a little and bring more comfort. Also, the boiler is leaking in the bathroom - because of this, there are two buckets there, which immediately spoils the overall appearance. • the jacuzzi worked well, the water was clean • the house is warm, it heats up quickly • a very cozy location near the forest and the lake

Disliked

• the bathroom was poorly cleaned, the sink was dirty • there were no wine glasses • the barbecue was old and had holes • the interior was much less aesthetic than in the photo

Liked

-The water in the pool was clean, the pool was well heated; -the house was clean and warm, I was pleased with the projector through which I could turn on movies -the bed was quite large and soft; -the dishes in the kitchen were generally enough for all needs

Disliked

-There were no small glasses for strong drinks; -towels in the bathroom are quite small; -the terrace could be cleaned more, maybe add something to make it more comfortable; -the outlet from the air conditioner is not sealed, when you open the window on the second floor, there is a draft; -there was very little firewood for the barbecue, I would say only to light the fire, although the ad indicated that they would be

Liked

Peace of mind, speed of heating the tiny house.

Disliked

We would like to express our dissatisfaction with the stay, which unfortunately did not meet our expectations at all, even though we paid over 11,000 CZK for it. We encountered the first problem upon arrival - the hob was not working and it was not clear whether it was due to the main switch or some other technical problem. After consulting with the team, we found out that the staff apparently does not have an overview of the technical condition of the individual properties, which may be due to the management of multiple properties. Although the team tried to resolve the situation and was helpful, they were not able to provide an immediate solution. As for the tiny house itself, the real condition of the property does not match the photos shown on the website. The interior looks worn and older than it is presented. In addition, there was a fence around the hot tub, which is missing in the photos. We recommend updating the photos to better reflect the actual condition. The hot tub, which was the main reason for our choice, was unfortunately in very poor condition. The water in it was not clean and was completely unsuitable for use. Upon arrival the water was already 39 degrees, which indicates that someone turned on the hot tub before our arrival but did not check the water quality. We attach a photo as proof and believe that it was not freshly filled water. We requested compensation 14 days ago. We were assured that our request would be reviewed and we would receive feedback, but we have not received any response yet. Unfortunately, we cannot recommend this tiny house in its current form.

Liked

Luxury location

Disliked

Communication in English. A lot of emails instead of a simple manual in the accommodation.